Legal notice

Last Updated: June 2026

Welcome to COSME, a cosplay apparel and accessories store owned and operated by Malongs Global Link Private Limited. This Legal Notice governs the use of our website and outlines important information regarding our business, products, services, and legal obligations.

By accessing or using our website, you acknowledge that you have read, understood, and agreed to the terms outlined in this Legal Notice.

Business Information

Business Name: Malongs Global Link Private Limited

Brand Name: COSME

Business Type: Private Limited Company

CIN: U46410KL2025PTC096503

GSTIN: 32AATCM7517Q1ZN

Registered Address:

287-288 Ground Floor,
Gandhimukku Junction, Vakkom,
Chirayinkeezhu, Thiruvananthapuram,
Kerala – 695308, India

Phone: +91 6238116180

Email: hello@cosmecostumes.com

Website: www.cosmecostumes.com

Support Hours: Monday to Friday, 10:00 AM – 6:00 PM IST

About Our Products

COSME specializes in custom-made cosplay costumes, accessories, and related apparel designed for cosplay enthusiasts, creators, performers, and collectors.

Most products sold through our website are made-to-order or customized according to customer requirements. Due to the personalized nature of our products, manufacturing timelines may vary.

Fan-Made Product Disclaimer

Important Notice:

All cosplay costumes, accessories, and related products sold by COSME are fan-made creations intended for cosplay, costume, entertainment, and artistic purposes only.

COSME is not affiliated with, endorsed by, sponsored by, or associated with Marvel, Disney, Sony, DC Comics, Warner Bros., Anime Studios, Game Publishers, or any other intellectual property owners unless explicitly stated.

This is a fan-made cosplay product and not an official licensed product.

All trademarks, character names, logos, and references belong to their respective owners.

Intellectual Property

All content displayed on this website, including but not limited to:

  • Product photographs
  • Graphics
  • Logos
  • Website design
  • Product descriptions
  • Text content
  • Branding materials

are the property of Malongs Global Link Private Limited or used with permission where applicable.

Unauthorized reproduction, distribution, modification, or commercial use of any content from this website is strictly prohibited without prior written consent.

Pricing and Payments

All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise specified.

We currently accept:

  • Credit Cards
  • Debit Cards
  • UPI
  • Net Banking
  • Wallet Payments
  • International Payment Methods (where available)

Cash on Delivery (COD) is not available.

Orders are processed only after successful payment confirmation.

Production and Processing Time

As many of our products are custom-made and manufactured upon order placement:

Estimated Processing Time: Up to 3 weeks

Processing time may vary depending on:

  • Product complexity
  • Customization requirements
  • Seasonal demand
  • Material availability
  • Order volume

Customers are encouraged to place orders well in advance of any planned event or convention.

Shipping and Delivery

We partner with reputable logistics providers, including but not limited to:

  • Delhivery
  • Blue Dart
  • DTDC
  • Other authorized shipping carriers

Estimated Delivery Time After Dispatch: 2–5 business days

Delivery timelines are estimates only and may vary due to:

  • Courier delays
  • Weather conditions
  • Public holidays
  • Operational disruptions
  • High seasonal order volumes

COSME shall not be held liable for delays caused by third-party shipping providers once an order has been dispatched.

Order Cancellation Policy

Customers may request cancellation within 2 hours of placing an order.

After the cancellation window expires:

  • Production may begin immediately.
  • Materials may be allocated specifically for the order.
  • Cancellation requests may no longer be accepted.

Please refer to our Cancellation Policy for complete details.

Refunds and Custom Orders

Due to the personalized and made-to-order nature of our products:

Custom-made orders are non-refundable.

Refund eligibility, replacements, and dispute resolution are governed by our Refund, Replacement, and Cancellation Policies.

Customers are advised to review all measurements, specifications, and customization details carefully before placing an order.

Product Representation Disclaimer

While we strive to display product colors, materials, and designs accurately:

  • Actual colors may vary depending on screen settings.
  • Minor variations may occur due to manufacturing processes.
  • Handmade and custom products may contain slight differences from displayed images.

Such variations do not constitute defects. 

Limitation of Liability

To the maximum extent permitted by applicable law, Malongs Global Link Private Limited shall not be liable for:

  • Indirect damages
  • Consequential losses
  • Loss of profits
  • Loss of business opportunities
  • Delays caused by third-party service providers
  • Customer misuse of products
  • Event-related losses resulting from delayed deliveries

Our total liability shall never exceed the amount paid by the customer for the specific order in question. 

Website Accuracy

We make reasonable efforts to ensure all information on our website is accurate and up to date.

However, we reserve the right to:

  • Correct errors
  • Update pricing
  • Modify product specifications
  • Discontinue products
  • Update website content without prior notice

Force Majeure

COSME shall not be held responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Floods
  • Pandemics
  • Government restrictions
  • Labor disputes
  • Transportation disruptions
  • Power failures
  • Supply chain interruptions

Governing Law and Jurisdiction

This Legal Notice shall be governed and interpreted in accordance with the laws of India.

Any dispute, claim, or legal proceeding arising out of or relating to the use of this website, products, or services shall be subject to the exclusive jurisdiction of the courts located in:

Thiruvananthapuram, Kerala, India

Contact Information

For legal inquiries, customer support, or policy-related questions:

COSME
Malongs Global Link Private Limited

Address:
287-288 Ground Floor, Gandhimukku Junction, Vakkom, Chirayinkeezhu, Thiruvananthapuram, Kerala – 695308, India

Phone: +91 6238116180

Email: hello@cosmecostumes.com

Support Hours: Monday–Friday, 10:00 AM – 6:00 PM IST

© 2026 Malongs Global Link Private Limited. All Rights Reserved.